If you are unable to attend your reservation, we kindly request you at least to give us notice 48 hours in advance. For reservations that are canceled in less than 48 hours, we are unfortunately forced to charge 50% of the total booking value, with a cancellation in less than 24 hours notice, 100% of the booking value will be being charged. We hope you understand that if you arrive later than the appointed time, we are obliged to maintain the scheduled end of treatment time.